IM systems implement proactive, interactive and assisted services with access to multimedia applications and information across all the main communication devices (landline or mobile phone, PC, media phone). We specialize in voice applications using Natural Language Interactivity over the phone and on the web.

The solutions are built on IM.Meltemi® software product, a Service Delivery Platform, which represents an innovative tool to implement interactive services and provides new life to traditional customer care processes.